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  1. Bimani (EN)
  2. General

General

CLUB BIMANI

  • What is CLUB BIMANI and how does it work?
  • What are the benefits of joining CLUB BIMANI?
  • How can I sign up for Club Bimani?
  • How can I redeem my BIMs?
  • If I return an item, will I lose my BIMs?
  • Where can I check my updated BIM total?
See all 7 articles

SHIPPING

  • How can I contact you if there is a problem with the delivery?
  • What is the cost of shipping?
  • What shipping methods do you offer?
  • How will I know when my order is ready?

CHANGES AND RETURNS

  • How do I make a return?
  • How do I make an exchange?
  • Do you accept exchanges and returns?
  • What is the maximum time frame for exchanges and returns?
  • What are the requirements for exchanges and returns?
  • What is the cost of a return or exchange?
See all 8 articles

PAYMENT METHODS

  • Can I buy and pay in instalments?
  • What payment methods do you offer?

ORDERS

  • Can I cancel an order?
  • Can I get an invoice in my company's name?
  • Can I find out the status of my order?

PRODUCTS

  • Are items added to my basket automatically reserved?
  • How can I save an item I like?
  • How can I find out my size?
  • Do you restock items marked as ‘sold out’?

GIFT CARD

  • How do I pay with a virtual gift card or e-Card?
  • How do I return a product purchased with a virtual gift card or e-Card?

PRE-ORDERS

  • What is pre-sale?
  • Why is it a limited pre-sale?
  • When will I receive the pre-sale product?
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