Exchange and returns of custom-made or adjusted items are not accepted.
Returns of accessories purchased in-store, such as scarves, ties, creams, perfumes, handbags, jewellery, sunglasses, toiletries, socks, neck warmers, flowers or belts, are not accepted.
Customised items with patches have special exchange and return conditions. All customised items are non-exchangeable and non-returnable.
Personalised items with patches have special exchange and return conditions. All items that have been personalised cannot be exchanged or returned.